Save 20% on our photo and canvas frames*

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Find answers to common questions other customers have about our products, guarantees, shipping terms etc. in our FAQ section.

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Customer service

Closed for Victoria Day, May 22^nd

Monday to Thursday : 9 A.M. and 5 P.M. (EST)
Friday : 9 A.M. and 1 P.M. (EST)

A representative will be happy to inform you about our products, guarantees, the status of your order, shipping terms, etc.

Greater Montreal

(514) 842-6637

Rest of Canada

1 800-363-0318

Contact one of our stores

DeSerres Head Office

1265, rue Berri, Bureau 1000

Montréal, QC

H2L 4X4 Canada

Questions? Let’s chat!

Chat with DESS, by clicking on the chat tool at the bottom of your screen. Our virtual assistant will be happy to help you and refer you to the right person.

Framing month: Get a 20% discount on all our frames: custom frames, regular-priced ready-made frames and custom prints. For framing and printing services, discount applies to new orders only. Offer valid from September 18 to October 15. May not be combined with any additional offer. Not applicable to prior purchases or special orders. Offer not valid for Zone members. Certain conditions apply. Details in store.

Gift with purchase of Ravensburger® puzzle: For any purchase of 1 Ravensburger® puzzle, receive a Ravensburger® Puzzle Mat valued at $19.99 (RB81461). Offer valid as of July 17, 2023 while supplies last. In-store only. Offer not applicable to prior purchases or special orders. Certain conditions may apply. See store for details.

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Customer service

DeSerres Head Office

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